Daniella James is a warm, relationship-focused business development professional who recently graduated from the University of Massachusetts Amherst. With a natural talent for connecting with people, they've consistently created value across organizations—discovering partnerships at Fors Marsh that promised revenue growth, creating efficiency-boosting templates, and bringing genuine care to customer interactions at Tiffany & Co. where transaction values rose. Daniella James thrives on building meaningful connections, whether hosting radio conversations that increased business engagement or nurturing new business opportunities with a remarkable conversion rate. Her
enthusiastic commitment to community and professional growth continues through active involvement within the local, national, and tribal communities.


EXPERIENCE
2020-2024
Tohono O'odham Community College
Radio Host Intern
● Leveraged strong networking abilities to curate 100+ hours of educational and business content, featuring 50+ academic, professional, and culturally diverse guests
● Increased business conversations by 40% through strategic cold-calling of prospects and email campaigns
● Exhibited emotional intelligence through active listening and tailored communication styles to cultivate meaningful connections across varied environments with interviews
June 2023-December 2023
Business Development Intern
Fors Marsh
● Discovered 5 partnerships and services, projected to increase annual revenue by 10%
● Initialized and created standardized templates for Request for Proposals, technical outlines, pricing volumes, and timelines for the Consulting Department, reducing document preparation time by 40%
October 2021-January 2022
October 2017-January 2018
Sales and Customer Service Representative
Tiffany & Co.
● Elevated the average transaction value by 22% through strategic upselling and cross-selling techniques
● Masterfully choreographed memorable encounters, harmonizing impeccable communication and customer service with rarefied hospitality.
● Resolved 98% of customer complaints successfully through active listening and empathetic communication, maintaining a 4.9/5 customer satisfaction rating
SKILLS

Microsoft ExCel - Beginner
Microsoft Word - Advanced
Power Point - Beginner
Proposal Development
Networking and relationship cultivation
Sales presentation